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Accounts and Billing
Accounts and Billing (78)
Does my Windscribe subscription automatically renew?
Do you log data on free accounts?
My paid plan is ending soon, can I renew it earlier/now?
Where do I access my WireGuard configs?
How do I log out of all devices?
How to claim an upgrade code
What is the difference between Build-a-Plan and the regular Pro plan?
Is there a different version of the app for Pro users?
Does Windscribe have a referral or affiliate program?
How to delete your Windscribe account
I forgot the username of my account
How can I edit my custom plan?
Why are my payments not being accepted?
How can I make my account safe?
What is the refund policy for Windscribe plans?
How do I change my payment method/update credit card info?
Can I pay for Windscribe with a prepaid credit card?
How can I get more bandwidth?
Where can I find my account details?
Does Windscribe have a Family Plan?
Does Build-a-Plan unlimited data apply to all locations?
How much does it cost to use Windscribe?
Why did my account get banned/disabled?
How to cancel a paid subscription
Why should I give my email to Windscribe?
Why has my monthly bandwidth limit been decreased?
Am I allowed to share my Windscribe account?
How to add an email address to your Windscribe account
Referral account linking instructions
What does “Delete Sessions”/“Delete VPN Creds" mean?
Mine for Upgrades program discontinued
Didn't get confirmation email
Why does my Lifetime Pro plan have an expiry date?
My account didn't get upgraded
I forgot my username and/or password
Как активировать промокод
How many devices can I connect to at the same time?
Does Windscribe offer dedicated IPs?
How do I change or recover my password?
Unable to pay/renew with Mastercard
Which cryptocurrencies do you support?
How do I check when my bandwidth will be reset?
Who is CoinPayments and why am I sending my crypto to them and not you?
Where do I access my OpenVPN credentials?
What type of payment options do you accept?
Too many login attempts error message
Will my plan Expire if I cancel now?
Why did my account get hacked?
Can I exchange my Static IP to another one?
I only have 2GB of monthly data on my account
Why do I need to subscribe to promo emails to get 10GB?
Can I get a Pro trial for Free?
I got an unknown charge for Windscribe, how do I get my money back?
I received a message saying my email/password has been changed but I didn't do this
Where can I find my past receipts/invoices?
Why can't you issue Amazon refunds?
How can I change my username?
Why can't you issue Apple refunds?
I am not receiving a password reset email
Why is my Static IP shared with a handful of users?
Why hasn't my bandwidth been reset yet even though the reset date has passed?
I have a paid account, why can’t I access SOCKS5 credentials
Can't pay using Paypal balance
If I pay with a cryptocurrency, can I get a refund?
My credit card is not being accepted
Someone hacked/hijacked my account, what do I do?
Where do I access my SOCKS5 credentials?
I lost my 20/30/50/60 GB Free plan and was downgraded to 10GB
I have cancelled my subscription but I'm still being charged
What is 2 Factor Authentication and why should I care?
How can I recover my account when I didn't add an email?
I can't pay for promotion because it says "You already have a subscription"
How do I enable 2 Factor Authentication on my account?
Why can't I buy a monthly Static IP
How do I cancel my Static IP subscription
How much does Windscribe cost?
How can I unsubscribe from emails?
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